Porchlight Group Apostille & Global Documents (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us. By using our website or services, you agree to the practices described in this policy.

Information We Collect
We may collect personal information such as your name, email address, phone number, mailing address, billing details, and identification documents needed to process your requests. We also collect document information related to apostille, embassy legalization, translations, and background checks. In addition, we gather technical data such as your IP address, browser type, and the pages you visit to improve our services and site performance.

How We Use Your Information
Your information is used to provide and fulfill document processing services, verify your identity, respond to inquiries, send updates or invoices, and comply with legal requirements. We also use your information to improve website functionality and ensure secure and compliant processing of sensitive documents. We do not sell or rent your data.

How We Share Your Information
We may share your information with trusted third parties such as government agencies (e.g., Secretary of State offices), translators, courier services, and payment processors as needed to complete your order. These partners are contractually required to protect your data. We may also disclose information if legally required to do so or to protect our legal rights.

Data Security
To secure your data, we use SSL encryption, secure servers, limited access systems, and strict handling procedures for confidential documents. While we take all reasonable precautions, no system is completely secure. You use our services at your own risk.

Your Rights and Choices
You may request a copy of your personal data, ask us to correct or delete inaccurate information, or withdraw consent for non-essential communications at any time. To do so, contact us at [email protected].

Cookies and Analytics
We may use cookies or analytics tools to understand user behavior and improve site performance. You can disable cookies in your browser settings if you prefer not to participate.

International Users
Our services are designed for use by individuals and businesses in the United States but are accessible to international clients. By using our services, you consent to the transfer and processing of your data in the U.S.

Data Retention
We retain your information only as long as necessary to fulfill services, meet legal obligations, or resolve disputes. You may request data deletion, which we will honor unless retention is legally required.

Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the new effective date. Continued use of our website or services means you accept the revised terms.

Contact Us
If you have questions about this Privacy Policy, please contact:

Porchlight Group Apostille & Global Documents
15 N Main Street, Suite 100

West Hartford, CT 06107
[email protected]
860.255.8110